Terms of Service

1. Purpose

These Terms govern the rights, obligations, and responsibilities between 다디비 ("Company") and users in connection with the KORGOD (코갓) service ("Service").

2. Definitions

1. "Service" means the platform that connects users with Korean shamanic and fortune-telling readers for chat and voice consultations, with AI-powered real-time translation.

2. "User" means any member or visitor who agrees to these Terms and uses the Service.

3. "Reader" means a person approved by the Company to provide consultations within the Service.

4. "Consultation" means the shamanic reading, saju, tarot, or similar service a Reader provides to a User.

3. Role of the Company

1. The Company is an intermediary that provides the platform and translation features so that consultations between Users and Readers can take place. The Company is not a party to the consultation itself.

2. Responsibility for the content, quality, and outcome of a consultation rests with the Reader who provided it, except where damage arises from the Company's intent or gross negligence.

3. The Company makes reasonable efforts to verify Reader credentials and profile information but does not guarantee the accuracy of consultation results.

4. Nature of the Consultation Service

1. Consultations provided through the Service are based on traditional Korean shamanic and divination practices and are offered for reference purposes.

2. Consultations are not a substitute for professional medical, legal, financial, or investment advice. For matters such as illness, legal disputes, or significant financial decisions, please consult a qualified professional in the relevant field.

3. Neither the Company nor Readers are responsible for decisions Users make based on a consultation, or for the consequences of those decisions.

4. The Service may restrict use by persons under 19 years of age.

5. AI Translation

1. Where a User and Reader speak different languages, the Company provides AI-based real-time translation.

2. Due to the nature of the technology, AI translation may contain errors, omissions, or delays, and the Company does not guarantee complete accuracy.

3. If a misunderstanding arises from a translation error, the User may raise the issue with customer support. The Company will review the consultation records and take reasonable action.

6. Registration and Accounts

1. Users may register through methods designated by the Company, such as Google account sign-in.

2. Users may not transfer or lend their account to any third party.

3. Users are responsible for damage resulting from failure to properly manage their account.

4. Persons under the age of 14 may not register.

5. Members may delete their account at any time from the profile screen. Mileage granted free of charge is forfeited upon deletion; if a paid balance remains, it can be refunded before deletion.

7. User Obligations

Users must not engage in any of the following:

1. Abusive conduct toward Readers or other Users, including insults, threats, or sexual harassment;

2. Recording or capturing a consultation and publishing or commercially exploiting it without the Reader's consent;

3. Misappropriating another person's personal information or registering false information;

4. Interfering with the normal operation of the Service;

5. Sending or posting obscene words, images or videos, another person's photos or personal information, or any other unlawful content;

6. Using the replies attached to an extra purchase (talisman, candle, etc.) for a reading — replies may only be used to talk about the purchased item; readings require separately paid consultation time;

7. Any other act that violates applicable law.

8. Restriction of Use

1. If a User violates Article 7, the Company may restrict use of the Service or suspend the account without prior notice. While suspended, consultations (chat, calls, requests and payments) are unavailable, but customer support remains available.

2. Users and Readers may report or block each other. A blocked party cannot send messages, calls or consultation requests to the person who blocked them.

3. Users may appeal such measures through the customer support chat or by email.

5. If a consultation is terminated or an account is suspended for a violation of Article 7(1) or 7(5) (abuse, sexual harassment, obscene or unlawful content), the consultation fee and any payment-request amount are not refunded, and the other party may block the User immediately.

4. If someone reports that a review infringes their rights (defamation, invasion of privacy, etc.), the Company may hide the review for up to 30 days as a temporary measure under Article 44-2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection. Reviews containing abuse, false statements, personal information or advertising may be removed under our policy.

9. Paid Services and Payment

1. Consultation fees are set by each Reader and displayed within the Service, and Users can review fees before payment.

2. Payment methods and refunds are governed by the separate Refund Policy.

3. The Company grants $5 in mileage once upon registration (acceptance of the Terms), and $2 for your first review (10+ characters) of each Reader for a consultation that actually took place. Review mileage is granted regardless of the rating, and reviews that received mileage are labeled as such.

4. Mileage can be used only for consultation fees and payment requests, cannot be exchanged for cash or refunded, and expires when you delete your account. Mileage obtained by improper means (duplicate accounts, fake reviews, etc.) may be reclaimed.

5. Paying a Reader's payment request (an extra such as a talisman or candle) grants 10 replies in that chat room. Replies may only be used to talk about the purchased item (checking progress, saying thanks, etc.); after the consultation time ends, each text, photo or voice message uses one reply, and replies cannot be used for voice calls. If the payment is refunded, the 10 replies are taken back.

10. Suspension of Service

1. The Company may temporarily suspend the Service for system maintenance, network failure, force majeure, or similar reasons.

2. Where a suspension is foreseeable, the Company will give notice within the Service.

11. Intellectual Property

1. Rights to content created by the Company — including screen design, trademarks, and the glossary — belong to the Company.

2. Rights to content written by Users, such as reviews, belong to the author. The Company may use such content for operating and promoting the Service.

12. Amendment of Terms

1. The Company may amend these Terms within the limits of applicable law.

2. When amending, the Company will announce the effective date and reason within the Service at least 7 days in advance (30 days in advance for changes unfavorable to Users).

13. Dispute Resolution

1. In the event of a dispute, the Company and the User shall consult in good faith to reach an amicable resolution.

2. If no agreement is reached, jurisdiction shall be determined under the Korean Civil Procedure Act.